To properly use the EinScan H scanner along with MSoft, you might need to change the environment variables of your computer. To do so, please follow these steps:
Type Env (environment variables) in the Windows search box of your computer home screen (bottom left corner).
Click on Environment Variables.
Select Path in the lower box.
Click on Edit
Highlight EinScan for MSoft and move it to the top with the move up button.
Close all windows.
Reopen MSoft. You should now be able to use MSoft with the EinScan H scanner.
*Note: to use the BodyScan scanner, you will have to move the VX Elements program on top of EinScan H program.
In case MSoft stops recognizing the BodyScan, it is advised to test the scanner at each possible step. These steps serve as a way to find the root of the issue, as well as diagnose whether the BodyScan and its cable are defective or not. While the ...