Image and form attachments missing from upload
When uploading a scan from 3DSizeMe, attachments might be
missing. If you filled an order form or added images, but they do not show up as
an attachment, they will show up when opening the iMed file in MSoft.
However, if files are needed to be saved separately for your
workflow, some options might have been turned off in the settings and can be
turned back on. Images and order forms are two separate settings.
To re-enable images showing up separately, the option will
need to be turned back on under the “iMed” section of the application settings.
For order forms, the option needs to be turned on under the “Order
Forms” section. The section will only appear if there are order forms available
in your application.
If attachments still do not show up after turning the
corresponding option on, please contact us.
Still need help?
Contact us at support@techmed3d.com!
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