In order to help you with your scanning experience, we have created the image starting point. This tool helps you get a good scanning position at first, hence will render a perfect scan. Please follow the instructions below for the different body parts.
Plantar surface, wrong position:
The distance is good, but the foot gauge is not positioned correctly on the plantar surface, so the left positioning dot is not on the foot.
Plantar surface, good position:
The foot gauge is correctly positioned on the plantar surface, all three dots are on the foot.