When processing a file with MSoft, the following message can appear :

Unlimited MSoft licenses cover unlimited scans for the type of scanning device or specific scanning devices attached to your license. If needed, that information can be accessed directly in the software – please refer to this page.

If the message appears, it means a file not covered by the unlimited plan you are under was opened for processing in the software.

If that happens, please contact us directly with the file in question so that we can provide assistance to meet your workflow, processes and time requirements as best as possible.